Services

Service of a Solar Innovations, Inc. Unit

As one of the largest custom manufacturers of residential and commercial glazed products, Solar Innovations, Inc. has the technology and innovative design capability to help restore most existing structures made by other manufacturers. Many manufacturers of the past are no longer in business so purchasing replacement parts through those companies is not an option. Solar Innovations, Inc. stocks many items from various systems and even if we do not have a part in stock we will work with you to locate one or design a new piece. At times repair is not an option when the unit is beyond assistance. At this point Solar Innovations, Inc. also offers replacement units. Our experienced team members will help you evaluate your situation and determine the most effective options for repair or replacement of any existing structure or design element.

If you ever experience and issue with a product bought through Solar Innovations, Inc. we offer servicing.  A site visit is not always necessary; discussing your problem with an employee may provide you with the needed solution. Whether it is a broken window pane, hardware replacement, replacement sill, or door adjustment, our team will assist in fixing your unit.

During a Solar Innovations, Inc.’s service call, any glass we replace will be properly set with GE Silpruf sealant and a surface preparation of isopropyl alcohol to ensure a strong contact seal is achieved.

Solar Innovations, Inc. installation and service teams are capable of assessing service needs beyond simple glass replacement.

Replacement glass on a competitor’s unit

Service & Replacement

Solar Innovations, Inc. has the ability to service many units produced by other manufacturers. Our team will help you evaluate your situation and determine the most effective options for repair or replacement. As one of the largest custom manufacturers of residential and commercial glazed products, Solar Innovations, Inc. has the technology and innovative design capability to help restore most existing structures made by other manufacturers. Our experienced team members will help you evaluate your situation and determine the most effective options for repair or replacement of any existing structure or design element.

Solar Innovations, Inc.’s stock replacement parts include:

• Flat glass for most applications.
• Curves to fit standard Everlite, Sunplace, Four Seasons, Skytech, Suncraft, Sunroom Designs, and Sun Systems structures.
• Glazing bar caps and screw covers (exterior screw-in caps).
• Cover caps for the exterior.
• Gaskets and tapes which can be damaged while replacing glass.
• Solar Innovations Inc.’s windows, doors, ridge vents, and operable skylights can be adapted to repair or improve almost any existing structure.

When requesting additional parts, it is critical to correctly identify the part(s) before placing your order. Our experienced sales staff will help you research the requirements of your system and its original manufacturer. These two key items are necessary for proper ordering. Providing digital photos, sale records, or any original documents for your system can greatly improve accuracy and efficiency in ordering your replacement parts.

Solar Innovations, Inc. Construction Site

Replacement Glass

As all of Solar Innovations, Inc.’s products use glass, a breakage may occur. A tree limb may fall on a glass roof or a severe storm may break a window and when the glass break Solar Innovations, Inc. has replacement glass. All jobs completed by Solar are kept on record and so broken glass can easily be replaced. Products by other manufacturers can also be updated with new glass as long as dimensions and glass type are supplied. Using the highest quality glazing available in the industry today, Solar Innovations® is able to provide glass options with improved spacer technology at a competitive rate. The stainless steel spacer utilized in Solar Innovations, Inc.’s glazing options allows for minimal air leakage.

100 Year Old Greenhouse – Glass Replacement

Be Prepared

When calling to discuss a problem to a Solar Innovations, Inc. unit, have digital photographs ready. Your sales representative will ask for them before we can accurately assist you.

If you need help with any of our install, parts, or service options, please call 800-618-0669.

Email:
skylight@
solarinnovations.com

Phone:
800-618-0669
570-915-1500

Fax:
800-618-0743
570-915-6083

Hours:
M: 8am to 5pm EST
Tu: 8am to 5pm EST
W: 8am to 5pm EST
Th: 8am to 5pm EST
F: 8am to 5pm EST