General Service Information
The general information provided below relates to the various services provided by Solar Innovations, Inc. We hope this general overview provides you with the information you are seeking. If you do not find what you need in the tabs below, please contact a Solar Innovations, Inc. representative at 800-618-0669 or email@example.com.
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Service of a Solar Innovations, Inc. Unit
As one of the largest custom manufacturers of residential and commercial glazed products, Solar Innovations, Inc. has the technology and innovative design capability to help restore most existing structures made by other manufacturers. Many manufacturers are no longer in business, so purchasing replacement parts through those companies is not an option. Solar Innovations, Inc. stocks many items from various systems, and even if we do not have a part in stock, we will work with you to locate one or design a new piece. Solar Innovations, Inc. also offers replacement units,because sometimes repair is not an option. Our experienced team members will help you evaluate your situation and determine the most effective options for repair or replacement of any existing structure or design element.
We offer servicing if you ever experience an issue with a Solar Innovations, Inc. product. A site visit is not always necessary; discussing your problem with an employee may provide you with the solution. Our team will assist in fixing your unit whether it is a broken window pane, hardware replacement, replacement sill, or door adjustment.
Any glass we replace will be properly set with GE Silpruf sealant and a surface preparation of isopropyl alcohol to achieve a strong contact seal during a Solar Innovations, Inc. service call.
Solar Innovations, Inc.’s installation and service teams are also capable of assessing service needs beyond simple glass replacement.
Service and Replacement
Solar Innovations, Inc. has the ability to service units produced by other manufacturers. Our team will help you evaluate your situation and determine the most effective options for repair or replacement. Our experienced team members will help you evaluate your situation and determine the most effective options for repair or replacement of any existing structure or design element.
Solar Innovations, Inc.’s stock replacement parts include:
- Flat glass for most applications.
- Curves to fit standard Everlite, Sunplace, Four Seasons, Skytech, Suncraft, Sunroom Designs, and Sun Systems structures.
- Glazing bar caps and screw covers (exterior screw-in caps).
- Cover caps for the exterior.
- Gaskets and tapes which can be damaged while replacing glass.
- Solar Innovations Inc.’s windows, doors, ridge vents, and operable skylights can be adapted to repair or improve almost any existing structure.
When requesting additional parts, it is critical to correctly identify the part(s) before placing your order. Our experienced sales staff will help you research the requirements of your system and its original manufacturer. These two key items are necessary for proper ordering. Providing digital photos, sale records, or any original documents for your system can greatly improve accuracy and efficiency in ordering your replacement parts.
Should glass breakage occur, Solar Innovations, Inc. can replace the glass on your structure, regardless of how it was broken. All jobs completed by Solar are kept on record, so broken glass can easily be replaced. Products by other manufacturers can also be updated with new glass as long as dimensions and glass type are supplied. Using the highest quality glazing available in the industry today, Solar Innovations® is able to provide glass options with improved spacer technology at a competitive rate. The stainless steel spacer utilized in Solar Innovations, Inc.’s glazing options allows for minimal air leakage.
Have digital photographs ready when calling to discuss a problem to a Solar Innovations, Inc. unit. Your sales representative will ask for them before we can accurately assist you.
If you need help with any of our install, parts, or service options, please call 800-618-0669.
M: 8am to 5pm EST
Tu: 8am to 5pm EST
W: 8am to 5pm EST
Th: 8am to 5pm EST
F: 8am to 5pm EST
Most structures that are delivered within a six hour radius of Pine Grove, PA are installed by Solar Innovations, Inc.’s own trained and experienced install crews. Solar Innovations, Inc. can partner with a dealer in your area if your installation is more than six hours away depending on availability. Another installation option is locating your own glazier or contractor. Crew supervisors may be available to oversee installations not completed by a Solar Innovations, Inc. installation crew. Please speak with a Solar Innovations, Inc. representative to learn more.
Pre-installation Site Preparation
Staging plays an important role in the installation of a project. Discussing and correctly planning the required staging needed at the job site can help eliminate any potential problems or delays. Solar Innovations, Inc. generally excludes taking scaffolding onsite; the requirements of scaffolding are usually discussed with the general contractor or homeowner. Most homeowners will expect the installer or dealer to provide all needed equipment, making it important to clearly note in the contract what is and isn’t going to be provided by that party. It is necessary to explicitly record the requirements, so it is known what is going to be onsite.
Substrates are also vital when it comes to site preparation. All substrates the unit will sit on, next to, or over must be noted. Specific attachment and isolation requirements are needed for various materials. The use of pressure treated wood to square, plumb, and level a foundation is common. Pressure treated woods contain copper which will have a reaction with aluminum. There will also be a reaction if the unit is sitting on masonry. In both cases, plastic shims, an ice and water shield, or building paper will protect against any reaction with the metal. Proper fasteners must be used in both substrates; contact the manufacturer for recommendations.
Solar Innovations, Inc. will provide color matched interior and exterior flashing to tie the unit into the existing structure. Minimizing the exterior of flat sill flashing reduces the chance of damage during construction; also, ice and snow will not sit on the flashing. Determine the plane of jamb filler which is 3/8 of an inch from the unit’s overall width and height for perimeter wall flashing. This will allow the flashing to be tied into the system utilizing compression of the glazing bar cap. Request site photos to verify that all preparatory work regarding pack outs, staging, and other items are completed 72 hours prior to the start of installation to assure everything is in order. This rule is generally for contractors, but frequently a homeowner will have their own contractor do the preparation work. An updated photo can assist in any last minute issues prior to a crew arriving on the job site.
Cleaning the glass on structures, windows, and doors helps keep the view clear and maintains the aesthetics of the structure; keeping the glass clean will also help keep the aluminum clean by eliminating another outlet for dirt filled run-off to streak the finish. It is recommended to clean the glass on a cloudy or mild day to minimize streaking.
Solar Innovations, Inc. has a strong initiative for green solutions, so we personally use and recommend a mixture of vinegar, detergent, and water. This solution will not harm the environment or the aluminum finish and greatly reduces streaks. The makeup of the solution we use at our facility is as follows:
- 1 gallon of water
- 2 ounces of vinegar
- More or less vinegar may be needed based on the mineral content of your water
- 1-2 drops of dish detergent
- Adding more detergent will make the water too foamy and will not provide the desired result
Apply the mixture with a soft sponge, and wash away the dirt. Use a rubber squeegee to remove excess moisture after washing. It is not necessary to rinse the glass after washing, as this will only create streaks and provide no further cleansing.
When it comes to maintaining the pristine finish of your aluminum structure, the most important thing is to keep the finish clean and free from pollutants. Build-up of dirt and pollutants on the surface can accelerate the weathering and corrosion of the finish. Keeping the finish clean can help limit further and more costly maintenance in the future.
Cleaning the aluminum on your structure should be done on a cloudy, mild day, at the same time as the glass. When beginning to clean, first flush the surface of the structure with clean water; this will remove loose debris and assist in loosening debris that is adhered to the structure. After flushing the surface, use a mild soap or detergent with a sponge to wash the aluminum. A mild soap or detergent that is safe for bare hands should be safe for the aluminum coating. A nylon cleaning pad may be necessary if the metal is heavily soiled. Be sure to thoroughly rinse the surface with clean water after washing.
A mineral spirits may be used to remove grease, sealants, or caulking compounds from the painted surface. Use a diluted solution of under 10% muriatic acid to remove concrete that has spilled on the aluminum. Excess silicone can be removed with a razor blade followed by an isopropyl alcohol wipe down to remove residue.
The frequency of cleaning your glass and finishes will vary upon your geographic location. Dirt and pollutants are more prevalent in urban areas than in rural areas and require more frequent cleaning. Avoid cleaning in extreme weather conditions, such as intense heat or intense cold.
Proper maintenance over the years can help eliminate one of the most common concerns we see: moisture within the system. Checking and replacing the sealant within the system can ensure moisture remains outside of your structure to prevent build-up and damage on the interior of the system. Prevent issues before they occur to ensure the longevity of your structure. Below you will find a few major points we notice on a regular basis as the Solar team makes service calls to structure owners of all manufacturers.
Making the proper sealant choice with the commencement of service will achieve a strong contact between the glass and glazing bar. Solar Innovations, Inc. uses only the highest quality sealant – GE’s Silpruf.
Operable Units Maintenance
Regular lubrication with a silicone spray or white lithium grease can help lubricate actuators and hinges in operational equipment. Tracks for operable doors and windows should be vacuumed out when dirt collects in the track and then lubricated with a Teflon or silicon spray.
Greenhouse Accessory Maintenance
A greenhouse has many working parts that interact with water, which can be detrimental to long term function, if they are not properly cared for. There are several minor annual maintenance items which can extend the life of your greenhouse.
You MUST disconnect the power to the accessories before beginning any maintenance.
Evaporative Coolers: Fall – reservoirs should be drained and all pads should be removed and air dried for the winter. Spring – check that all mist nozzles and reservoirs are free of debris for proper operation when units are turned on for the spring.
Foggers: Annual – Check the internal sump pump for free float operation. Clear all parts of residuals water build up and mineral deposits with a small brush. These deposits may be common as foggers atomize water and blow it throughout the greenhouse to maintain humidity and aid in cooling by evaporation. This fogger has mineral deposits on the casing.
Misting Systems: Use a small brush (ie: toothbrush) to remove any build-ups of minerals, similar to that of a fogger.
Grow Lights: The exposed surfaces of the grow lights should be cleaned of any excessive build up; this can be removed with a damp cloth.
Horizontal Air Flow Fans Including Louvers: These air moving devices, shown in the picture, are subject to any particulates floating throughout the greenhouse. An annual visual inspection will reveal any cleaning needs. Use a damp cloth and small brush to remove any particulates.
Shade Systems: Shade tracks should be inspected annually for build up of any foreign substance on the track. The application of any upholstery grade silicone in the track housing will ensure trouble free operations. A visual inspection of the draw strings will help ensure they are properly wrapping on the tube rollers. Make adjustments as required to enhance performance.
Ridge and Eave Vents: Complete an annual visual inspection to be sure proper seals exist. It is also important NOT to operate your ridge or eave vents with snow or ice accumulation upon them, as the weight can distress the motor and operating parts, causing severe damage
Heaters: Be sure to review the temperature setting for your greenhouse before the winter weather hits, especially if you intend to keep plants in the greenhouse during the winter months.
Environmental Control Systems: Be sure to review all of your environmental control system settings to ensure they are dialed in to keep your greenhouse in the right state year round.
Controlling Moisture and Mold
Preventing mold and mildew in a building or home can prevent several environmentally: controlled illnesses from becoming a greater problem. Asthma and allergies, the two main illnesses directly resulting from mold and mildew, are the direct result of an uncontrolled interior or exterior environment. Controlling your environment is the most important thing you can do to prevent the infestation of mold.
Two things must be present in the environment for mold to grow. An organic food source, such as dirt, dust, food and moisture. When mold becomes apparent, the first step is to find the source of growth and eliminate it. Mold can grow back in 72 hours given the right conditions. Controlling the moisture level in your environment will control mold growth and other unsightly conditions, such as condensation and water marks/ stains.
On its Website, the EPA suggests many ways to control moisture:
• Fix all leaks and seepage.
• Put a plastic cover over dirt in crawlspaces to prevent moisture coming from the ground.
• Use exhaust fans to move moisture to the exterior.
• Turn off appliances, such as humidifiers or kerosene heaters, if moisture is present on glass.
• Use dehumidifiers and air conditioners to reduce moisture in the air.
Once the sources of the mold are eliminated and the environment dries, the following steps can be used to remove the mold already present:
• Purchase a mask and use rubber gloves.
• Apply a 10% bleach solution (your local home improvement store will carry mold removing solutions; however, bleach is the most recommended by the EPA).
• Dry all surfaces thoroughly.
• Carpeting or fabrics and ceiling tiles may need to be replaced once they become moldy.
The final steps in maintaining a mold- and mildew-free environment are to keep it dry and keep it clean!
Caring for Your Sunroom
It might be difficult to maintain a dry and clean environment in your sunroom, especially when you have a number of plants in the area. Get to know your greenhouse/sunroom. What happens to your room when the outside temperature changes? Proper use of humidifiers and dehumidifiers, thermostats, and moisture gauges can help control moisture levels; thus, helping to prevent mold and mildew within your room.
Mold can grow also grow on the exterior of the room. Since the exterior climate and moisture cannot be controlled, it is important to focus on the mold’s food source. Leaves and dirt are natural organic food sources. Periodically cleaning the outside glass and frame will help prevent mold growth. Keeping weep holes clear and unclogged for proper weeping of the room will also aid in the moisture control inside the room.
For a full review of EPA guidelines, you may view the following publications online at: www.epa.gov/
“A Brief Guide to Mold, Moisture, and Your Home” and “Mold Remediation in Schools and Commercial Buildings”
Moisture on Windows
Your humidification is set too high if excessive moisture collects on windows and other cold surfaces. Excess humidity for a prolonged time can damage walls, especially when outdoor air temperature are very low. Excess moisture condenses on window glass because the glass is cold. Other sources of excess moisture, besides overuse of a humidifier, may be long showers, running water for other uses, boiling or steaming in cooking, plants, and drying clothes indoors. A tight, energy efficient house will hold more moisture inside; thus, making it more important to control the moisture levels. Humidifiers are not recommended for use in buildings without proper vapor barriers because of potential damage from moisture buildup. Use a humidity indicator to measure the relative humidity in your
Consulting and Design Services
Solar Innovations, Inc. is proud to have Greenhouse and Conservatory Design Experts as part of our in house team. These experts can be used as consultants to provide customers with their ideal structure. Please follow the links below to view our Greenhouse Consulting Services and our Conservatory Consulting Services.
How It Works
Assembly and Delivery Options
Solar Innovations, Inc. offers various delivery and assembly options for our skylights. Please review the information below to see which option would be best for you. If you have questions about our skylight delivery and assembly process, please contact a knowledgeable Solar Innovations, Inc. representative at: 800-618-0669 or firstname.lastname@example.org.
Fully Assembled and Shipped Knocked Down Skylights:
A factory pre-assembled, knocked down unit is the standard assembly method for most of the skylights produced by Solar Innovations, Inc. This means a skylight is assembled in our manufacturing facility and fully erected before shipping. The skylight is then knocked down (disassembled) for shipment; much like a giant erectors set. That way all parts are verified to be the right size, requiring no field fitting and ensuring the correct screws are present at the correct count.
Sizes: There are no size limitations for this method
Factory Pre-assembled Skylights:
A factory pre-assembled skylight means the unit leaves Solar Innovations, Inc. facility pre-assembled, but not pre-glazed. When choosing this option, typically a crane or special lifting device will be required for installation. The unit will be modular (or fully assembled) without glazing upon arrival to the jobsite.
Maximum Sizes: 8 ’x 16’ due to crating and common carrier sizes.
Modular pre-assembled skylights without glazing can reach 8’ x 16’ increments and be as large as 48’ without Solar Innovations, Inc.’s engineering approval. Over-sized units are available upon request and with Solar’s written approval based on shipping installation, safety, and performance limitations.
Configurations: All shapes with welded curbs are suitable for pre-assembled assembly.
Factory Pre-assembled and Pre-glazed Skylights:
A pre-assembled and pre-glazed skylight means the unit will ship with a frame fully assembled and the glazing already set in the frame. Each unit is factory sealed, which provides minimal field installation and eliminates field error in sealing metal to glazing. This option is great for installation areas with limited crane access, such as roofs with steep pitches or job sites where the skylight is close to an edge, and areas where there is not ample space for a safe installation. If freight and logistics are properly planned, factory pre-glazed units will typically result in lower overall supply and installation costs.
Sizes: Up to 8’ x 8’ standard with glass or 8’ x 14’ with polycarbonate glazing.
Aluminum Bar Bending and Forming
Because Solar Innovations, Inc. has vertically integrated the majority of its processes, including paint and powder coating, thermal strut, fill and debridge (thermal enhancement), custom sheet metal shapes, and machining (water jet), Solar now possesses the capability to provide in-house structural aluminum bar bending and forming services.
Many of Solar’s products such as greenhouses, skylights, sunrooms, and conservatories are available with curved rafters; by in sourcing this process, Solar has been able to reduce lead times and assure adequate quality.
Solar Innovations, Inc. also possesses expertise in aluminum extrusion bending with multiple benders that are equipped with tooling designed to minimize distortion and maximize the bending ability of extrusions.
Full scale CAD templates are utilized to ensure precise bending tolerances are achieved throughout the process. Solar Innovations, Inc. also provides 3D templates for simple and compound radius glazing, to ensure a precise glass fit. By completing the process within our facility, waste and lead times are minimized.
Solar Innovations, Inc. specializes in the restoration of existing structures of historical and architectural significance. Some of these structures require elliptical bending which Solar is able to template, draft, bend, and supply to our customers. Solar Innovations, Inc. even has the ability to bend bars for Ogee styled structures in-house.
When bending requirements are beyond Solar Innovations, Inc.’s in-house capabilities a network of carefully selected bar bending contacts is used to maximize quality and lead times while minimizing expenses. Because of these practices, Solar has become a recognized solutions provider in the specialty architectural aluminum bending field.